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Sunday, March 9, 2014

Negotiation Interview


          For effects of identity protection the names in this post will be totally fictitious. However the situation, job description and negotiation process are real and did happen. One of the most viewed TV programs in Puerto Rico is from a local channel (WAPA) and is called Entre Nosotras
In this morning segment four women talk about recent local and international news and stories people wish to share to others. From the living room the show actually looks like all fun and play. The show brings people together and inform on a daily basis about current situations that are happening around the world and especially on the island. I had the opportunity of interviewing the artists’ manager for this project. Nadine Suarez manages these fabulous women who host and go on the air every morning for the public. She has explained briefly what it is that she does and how she is able to do it. Basically she coordinates and is on top of every single detail of the artist. From the moment the artist wakes up in the morning to the moment they got o sleep at night, she is the girl that deals with everything and everybody for the artist, while the artist go on the air, are interviewed and even eat. It sounds like an exhausting job, but for those who love to be tight up with things to do all the time is perfect.

          Nadine gave me the opportunity to sit down and chat with her over a coffee break in the studio. She explained how she deals with negotiations regularly and that she finds them to be completely normal in her current professional field. Nadine could not go into many details of the negotiations she has in the artist’s name, but did explain one circumstance that did happen to her once while negotiating an international matter for her artist. The artist was looking forward to attend an event in the United States, where she would be able to interview some victims to a horrible kidnapping. This brought a lot of disturbance in some local news in the state, because she would be taking their time. Nadine says that the most difficult part of this negotiation was when discussing who could be interviewed and who could not. In this situation the network and manager worked towards mutual benefit when negotiating the deal. The agreement circled around the airtime each interviewee had for the segment. They agreed the piece would be no more than 20 minutes. This was mutually beneficial because they had the same amount of time to construct a segment. The difference would be then in the style the material would be presented in each and every show or news broadcast.

          Nadine did tell me about her contract agreement negotiation with the artist she currently manages. At first she was recruited directly by the channel. She was not really interested in having a job at a TV studio; still she went to a job interview and negotiated a position. What happened was that she was offered a position that was not really available and she noticed that they were trying to fool her into considering a filling position instead of what really was the job. She noticed there were other people already doing he job she had been offer and that what they really needed was somebody on the side that responded to any type of request. Thanks to the objective criteria she learned in her previous job at another local TV channel broadcasting studio, nobody could trick her into taking a job that would not benefit her. When she was leaving the studio, she came across the artist she currently manages and made a very brave and bold move. She asked the artist for five minutes she would never regret. The artist agreed and was mesmerized by Nadine’s qualities and ability to make everything look easy. The artist then asked her to join her after the show for lunch to discuss a contract.

          Nadine Suarez had been given a once in a lifetime opportunity. In Nadine’s artist contract agreement there were some boundaries established that made the process really easy and fair for both parties. The artist admired how Nadine had handled the interview at the studio and saw great potential in her ethics. Nadine worked her arguments around why she manages artists and persuaded the artist with her qualities and pride in why she manages artists. The artist liked every single detail and possibility she saw in Nadine and decided to make an offer. Nadine’s personal tip for every single negotiator in negotiations is to say all that has to be said and play as fair as you can so can the problems be solved fast and easy. She said that in this particular negotiation both parties separated the people from the problem by always expressing their concerns and options. This way the negotiation not only went by faster but also the process would be easier.

         The world is full of endless possibilities and we should be able to deal with them when the time is right. Nadine Suarez had one of this days where all you need to do is be the best you can be and as best as you can. In these situations we can learn much of why sometimes negotiations take certain directions and why sometimes they do not. A negotiation is a process that needs to undergo certain changes. Her experiences teach us how we can deal with these types of negotiations and even how to evade problems and persuade correctly the other parties.